I called them to fix my a/c. David(GM) came to access the problem. He answered all my question. After two days he sent Gene to recharge my cooling system with freon. Gene was nice, respectful and he finished the job in less than thirty minutes. Now my cooling system works fine. Their price is not much compared to other companies I have called.
Techs were very friendly and they do great work. Very reasonable on costs for service too.
Our furnace went out in the middle of the night. Called Kaw Valley the next morning and they came to our home within an hour. They were very courteous, knowledgeable and quick to diagnose the problem. They had the part on their truck and had our furnace going in an hour. Very reasonable rates as well. Call these guys, you won't regret it.
If you want a honest company that knows what they are doing and doesn't charge an arm and a leg, these are the guys for you. They saved me from another company that wanted to charge me literally thousands of dollars. I can't recommend these guys enough. Thanks guys!
These people were sympathetic to my needs (no heat overnight, sick, and a pet.) Came 2 hours before they were due. Technician (Gene) was nice, respectful of the property and thorough while finishing quite quickly. 2 other companies (including who I bought the furnace from) said best we can do is next week maybe on Friday. Thank you so much.
Great customer service quick and amazing service!
Responded quickly to an email (I emailed Sunday evening, they called me back within a half hour to get me scheduled), came out within 24 hours, the technician was on time and very professional. They communicated with me exactly what was going on with my system and accomplished the repair I needed without trying to upsell me any services or products. Highly recommend!
Once again I give Kaw Valley 5 stars, I called this morning with no heat, they were in 30 min just as Gene said he would be. My husband has years of experience and knowledge on the working HVAC systems he is quite pleased with Kaw valley knowledge and experience in this area. My experience is if I'm cold or hot, I'm nice and toasty. The price was right. Thank you Kaw Valley
They have taken care of our needs promptly for 6 years. Great service.
I called their number after hours expecting to leave a message. The owner answered and I explained to him how my AC was not working properly. He was able to come over the very next day and found the issues while explaining in great detail what was wrong. He was able to get the condenser and fix the issues the next day.
This company is the perfect marriage of "hometown" service and professional customer service. I could communicate with my technician and dispatcher through phone, email or text and they were giving me constant updates on my service order. I'd recommend them to anyone.
Very impressed with everything about this company. The owner David is a one of a kind business owner, he is easy to talk to and actually cares about his customers and will go out of his way to make sure you're getting the best customer service. Every employee that came to our house was very friendly, respectful and knowledgeable. Couldn't ask for a better heating and cooling company!! Thsnk you guys so much!!
I called them to fix my a/c. David(GM) came to access the problem. He answered all my questions. After two days he sent Gene to recharge my cooling system with freon. Gene was nice, respectful and he finished the job in less than thirty minutes. Now my cooling system works fine. Their price is not much compared to other company I have called.
Great customer service quick and amazing service!
Our furnace went out in the middle of the night. Called Kaw Valley the next morning and they came to our home within an hour. Gene was the serviceman. He was very courteous, knowledgeable and quick to diagnose the problem. He had the part on his truck and had our furnace going in an hour. He is even checking to see if he can get the part covered under warranty as our furnace is not very old. Very reasonable rates as well. Call these guys, you won't regret it.
If you want a honest company that knows what they are doing and doesn't charge an arm and a leg, these are the guys for you. They saved me from another company that wanted to charge me literally thousands of dollars. I can't recommend these guys enough. Thanks guys!
Techs were very friendly and they do great work. Very reasonable on costs for service too.